Terms & Conditions


Terms and Conditions of service.

Payment must to be immediately after the job is finished on the same day and the client is happy with the job. If is there is any issue with the job you need to explain and ask how we can sort it out.
You agree that we may charge interest on all invoices not paid within 5 working days from the invoice date at the rate of 6% above the European Central Bank base rate until full and final payment of the relevant invoice. You agree to pay our reasonable and proper cost of services of invoices not paid within five working days from the invoice date.
We are not VAT registered and not charging VAT.
Prices exclude M.C.D unless otherwise stated.
Prices are fixed for 3 months.
Payment terms are 28 days for net from date of invoice unless otherwise stated ( regular business clients only). When working with a new client, it will be at the discretion of The Birmingham Floors as to whether a deposit is required before commencement of work on site. Subsequent contracts may also be subject to the payment of a deposit.
All goods remain the property of The Birmingham Floors until paid for in full.
If you fail to pay us on agreed date we may;
Charge you interest at the rate set under S.6 of the Late Payment of Commercial Debts (interest) Act 1999.
Calculated (on a daily basis) from the date of our invoice until payment.
Compounded on the first day of each month.
Before and after judgement (unless a court orders otherwise).
Claim fixed sum compensation from you under S.5A of that Act to cover our credit control overhead cost.
Recover (under clause 5.8) the cost of taking legal action to make you pay.
We recommend that sub floor consisting of sand/ cement screed should always be prepared with a minimum 3mm latex.
Please note: latex screed provides a smoothing compound that follows the contours of the sub floor; it is not a levelling compound.
Costs given are for continuous working during normal hours (Mon-Fri, 8am-5pm).
Costs subject to verification of site re-measure where applicable.
Trimming of doors are excluded unless otherwise arranged. We can do small job too, but there is a minimum charge. Minimum labour to be charge £120 and takes up to 4 hours per fitter. Helper minimum additional charge is £40. Repair job will be charged per hour ( no guarantee how long will last) Day works to be charged at £30.00 per hour as required per fitter. Helper minimum charge is £9 per man. Over time or  time different of working hours from 8am to 6pm will be extra charged.
Additional materials/ plant to be charged at trade + 15%.
During the winter months, it is essential that the heating system is operational before any installation. Failure to ensure this may cause irreparable damage to the floor covering of which The Birmingham Floors cannot accept any responsibility.
Our quotation includes for work as detailed only. Any changes or additions to the description hereto will be charged accordingly.
Our quotation is based on cleared areas only unless stated. Although we will be pleased to help with or around heavy objects, this must be a prior arrangement; otherwise, a further labour charge may be made. The Birmingham Floors accepts no responsibility for damage to property not moved or whilst being moved.
The Client is responsible for re-routing of all cables, wires etc. that may run across the sub floor before installation of new floor covering. If this prevents an installation proceeding on a booked installation date, this could incur a cancellation charge or waiting time charge. The Birmingham Floors accepts no responsibility for damage to wires or cables during installation.
Linoleum Floors. All linoleum installations may incur a phenomenon known as stove yellowing. This may cause the flooring to appear slightly more yellow or darker when first installed. Exposure to light after installation will cause the flooring to achieve the correct colour. This process may take up to 3 months and is entirely normal. However it is more noticeable with the lighter colour ranges.
Please note; if we are working through a main contractor for a third party, this term overrides all other considerations and maintains the goods as the property of The Birmingham Floors are to incorporate this condition within its terms and conditions with their Client.
The Birmingham Floors reserves the right to levy a surcharge of £225.00 per man per day if the Client changes an installation date within seven days of the agreed date.
Order is subject to written confirmation and/or order number.
Receipt of order or deposit payment on the contract will be an agreement of Terms and Conditions of The Birmingham Floors.
Contract is also our word for Estimate / Quotation.
On site work the main contractor will be responsible for providing lights, electricity and clear access.
On site the main contractor if required will make provisions for safe and secured storage of the flooring products and at all times will be responsible for the health and safety of our operatives on their site.
On completion of floor installation the Client or site representative will sign off the work.
Once sign off has occurred you are agreeing to the satisfaction of work completed.
If there are any disputes with the work carried out the work must not be signed off.
Sign off is at client’s discretion. Any damages or marks found in the floor that have been caused by the Fitter will only be rectified if pointed out to the fitter before the client has signed off work, any damages noticed after this time i.e. the following day, will be assumed to be the fault of the client and will not be rectified.
The company reserves the rights to change these Terms and Conditions from time to time.